Corporate Vision & Values

export management corporate values

Vision

We Envision

A sales force well-trained to sell its products and support, and consult with, our customers and clients.

A marketing team that enables us to reach more customers in more compelling ways and raise our profile across our industries and around the globe.

An export traffic team that provides us with a competitive edge, enabling us to win and retain customer loyalty and become our customers’ supplier of choice.

A continuous investment in new business software and systems, new communication technology and staff training to ensure we remain on technology’s leading edge.

Customer service levels—already exemplary in many instances—that will be the envy of our competitors and the standard by which all other export management companies will be judged.

Sales managers in regional offices in all our major markets—Asia, Latin America, Europe and the Middle East –that through high-performance teamwork and state-of-the-art technology enable us to function as a seamless, global team.

Expansion of our business into new industries and related businesses, providing new avenues for growth and advancement for our company and its members.

Achieving $100 million in annual sales without ever losing the sense of intimacy and collegiality that informs our culture and makes our company a special place to work.

Serving as active corporate citizens, committed to recycling our waste, volunteering our time to community and industry groups and contributing a portion of our time and profits to worthy charitable causes.

A unified company committed to creating trust, understanding and well-being among its members by fully utilizing their diversities and talents.

Presented by Dorian Drake’s Leadership Team at our 2006 Business Conference
Revised in 2007

Values

Transparency and Accountability

Practicing Open-Book Management enables us to educate our staff about the various streams of income and expense that affect our bottom line and helps all of us understand how the work we do contributes to our success. Our open-book bonus plan drives accountability throughout the organization, making all of us accountable to each other. Read more about Open-Book Management

Great Service

Delivering great service—to our customer and clients and to each other—is good business. It’s also the right thing to do.

Teamwork

Teamwork is at the heart of our culture. All of our truly important achievements are accomplished through team effort.

Loyalty

The loyalty of all our key constituents—our colleagues, our customers, our clients, our stock holders—is critical to our success. Of these, it is the loyalty of our colleagues that we nurture and value most.

Integrity

We care about the quality of our work, our relationships and our contributions to our company and to the communities and industries we serve. We strive always to do the right thing, even if that means walking away from a relationship or a sale.

Profitability and Growth

Profitability enables us to reward our team members and invest in our company’s future. Growth creates career advancement opportunities for our staff and enables us to enrich our talent pool and systems resources. Profitability and growth are as much a means to an end as an end in itself.

Presented by Dorian Drake’s Leadership Team at our 2006 Business Conference
Revised 2009, 2011 and 2013

Want to learn more about Dorian Drake International?

Contact Dorian Drake today or read about the company’s export  management strategies.